“We are very excited to add the Hydro Track product line to our growing portfolio of hydrotherapy solutions for rehabilitation professionals worldwide,” stated Tim McCarthy, HydroWorx Chief Executive Officer. “Millions of people suffer from chronic pain and injuries each year, and we plan to continue expanding our product and service solutions so that people can continue gaining access our life enhancing technologies.”
HydroTrack, formerly based in Phoenix, Arizona, was founded by Raymond, Rodney and Connie Crandell in 1990 and has been serving sports, senior living, physical therapy, fitness and veterinarian clients for 23 years. HydroTrack is manufactured by Conray Incorporated, a name derived from the start of its founders first names.
“As we explored our options to sell,” stated Raymond Crandell, “HydroWorx was at the top of our list for many reasons. We knew their robust sales and marketing arm would protect our brand and deliver unprecedented and ongoing support to the existing customer base. Their promise to deliver world class education, service, marketing and design assistance to clients is an important differentiator in this market space. We look forward to seeing the growth of our product in existing spaces world-wide.”
All Hydro Track customer service and sales inquiries can now be directed to the HydroWorx Customer Call Center at (800) 753-9633. Existing HydroTrack customers will be proactively contacted by HydroWorx to ensure proper administration of all service needs.
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Page Updated on: July 9, 2020
This post was last modified on November 21, 2022 2:33 pm
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We have Hydrotrack at our facility (St Francis Hospital Outpatient Center). It is Hydrotrack 1103. our clinical engineering is having difficulty at times finding parts for repair. is that something that you can help with and do you carry replacement parts? Your assistance and reply is very much appreciated.
Thanks,
Marlou Kelly
Please call into our customer service line at: 717-902-1923 they will be able to direct you.